Terms & Conditions

Last updated July 17, 2026

Please read these Terms and Conditions ("Terms") carefully before using the website located at https://www.eastsideemdrtherapy.com (the "Site"), operated by Eastside EMDR PLLC, doing business as Eastside EMDR Therapy ("we," "us," or "our"). By accessing or using our Site, scheduling a consultation, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.

1. Use of This Website

This Site is provided for general informational purposes about our practice and services. It is not intended to provide medical or mental health advice, diagnosis, or treatment, and it does not create a therapist-client relationship. A therapist-client relationship is only formed once you have completed our intake process and signed the required clinical consent and intake documents.

You must be at least 18 years old to use this Site or schedule services, or be the parent/guardian of a minor scheduling on their behalf, where applicable.

2. Not for Emergency Use

This Site and our services are not intended for use in a medical or mental health emergency. If you are experiencing a crisis, having thoughts of harming yourself or others, or require immediate assistance, please call 911, go to your nearest emergency room, or contact the 988 Suicide & Crisis Lifeline by calling or texting 988.

3. Scheduling, Fees & Cancellation Policy

  • A free 20-minute consultation may be scheduled through our website or client portal to determine fit before beginning services.

  • Session fees vary by service type; current fees are available on our Investment page or provided directly upon request.

  • Payment is due at the time of service and may be made via debit, credit, or HSA/FSA card.

  • Cancellation & No-Show Policy: Sessions canceled with less than 48 hours' notice, and no-shows, will be charged the full session fee.

  • For clients without insurance or not using insurance, you have the right to receive a Good Faith Estimate of expected charges in writing before your service, in accordance with the No Surprises Act.

  • We do not accept insurance directly but can provide superbills for out-of-network reimbursement, and we partner with Mentaya to assist with that process.

4. Telehealth Services

Virtual therapy sessions are provided using HIPAA-compliant technology. By participating in virtual sessions, you acknowledge that:

  • Telehealth involves the use of electronic communication and carries inherent risks, including but not limited to interruptions, unauthorized access, or technical failures.

  • Washington law requires that therapy occur where the client is physically located at the time of service. Virtual services are available only to individuals physically located in Washington State at the time of the session.

  • You are responsible for ensuring a private, secure location and stable internet connection for virtual sessions.

5. Professional Consultation & Supervision Services

Clinical consultation and supervision services offered to other licensed or pre-licensed therapists are separate from individual therapy services and are governed by a separate consultation/supervision agreement. Nothing in these Terms should be construed as forming a therapist-client relationship in the context of professional consultation services.

6. Intellectual Property

All content on this Site — including text, graphics, logos, and images — is the property of Eastside EMDR Therapy or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written permission.

7. Third-Party Links & Services

Our Site may link to third-party websites or use third-party services (including our client portal, payment processor, and scheduling tools) that are not owned or controlled by us. We are not responsible for the content, privacy practices, or terms of any third-party sites or services. Use of those services is subject to their own respective terms and policies.

8. Disclaimers

This Site and its content are provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Site will be uninterrupted, secure, or error-free, or that any specific therapeutic outcome will result from our services. Individual results from therapy vary and are not guaranteed.

9. Limitation of Liability

To the fullest extent permitted by law, Eastside EMDR PLLC and its owner, employees, and contractors shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of this Site or our services, even if advised of the possibility of such damages. Nothing in these Terms is intended to limit liability that cannot be limited under applicable law.

10. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our services shall be resolved in the state or federal courts located in King County, Washington.

11. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

12. Contact Us

If you have questions about these Terms, please contact us at:

Email: info@eastsideemdrtherapy.com
Phone: 425.386.7910

Eastside EMDR PLLC
608 State St #100A
Kirkland, WA 98033